Privacy Policy

Welcome to totalhouseoffer.com (the "Website"), operated by Total House Offer LLC ("Company," "we," "us," or "our"). Your privacy is important to us, and we are committed to safeguarding the personal information you provide while using our services. This Privacy Policy outlines the types of information we collect, how we use and protect it, and the choices you have regarding your data. By using the Website, you consent to the practices described in this policy.

Information We Collect

We collect the following types of information when you interact with our Website:

a. Information provided by you

We may collect personal information such as your name, email address, mailing address, phone number, the address of the property you are inquiring about, and details about your situation (for example, ownership, occupancy, condition, or whether the property is in pre-foreclosure) when you fill out a form, submit property information, or contact us through our Website.

b. Website usage data

To improve our services and provide a smooth browsing experience, we may use analytics tools, including Google Analytics, that automatically collect non-personally-identifying information about your device, including IP address, operating system, and browser type. You can learn more about Google Analytics data collection here: policies.google.com/technologies/partner-sites.

c. SMS opt-in

We collect your phone number only when you voluntarily provide it through a form on our Website and explicitly check the consent box authorizing us to contact you, including by text message. This information is used strictly to communicate with you about your inquiry and our services. We maintain records of consent, including timestamps, for all opt-ins.

How We Use Your Information

We use the information we collect for the following purposes:

a. Process inquiries and prepare offers

Information you provide is used to respond to your request, evaluate your property, prepare and discuss an offer, schedule communications or appointments, and otherwise correspond with you about your inquiry. We will not sell, exchange, transfer, or give your information to any other company without your consent, except as described in this Privacy Policy.

b. Send periodic emails

The email address you provide may be used to send you information related to your inquiry, respond to questions, and handle other service-related requests.

c. Send service-related text updates

The phone number you provide may be used to send you appointment confirmations, status updates on your inquiry or transaction, and other service-related communications. You can unsubscribe from these text updates at any time by replying "STOP" to any message.

How We Protect Your Information

We implement commercially reasonable security measures, including encryption and secure access controls, to safeguard your personal information and maintain its confidentiality. We strive to ensure that your data is protected when you enter, submit, or access it through our Website. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Information Disclosure to Third Parties

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. We may share your information with trusted third-party service providers who assist us in operating our Website, processing communications, or servicing your inquiry, provided they agree to keep your information confidential and use it only for those purposes. We may also disclose your information when required to comply with the law, enforce our site policies, or protect our rights, property, or safety. Non-personally-identifiable visitor information may be shared with other parties for marketing, advertising, or other purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

SMS Messaging and Compliance

a. Opt-in and consent

We only send SMS messages to individuals who have provided explicit opt-in consent through a form on our Website. All SMS practices comply with the Telephone Consumer Protection Act (TCPA) and applicable regulations. Consent is not a condition of any sale or service.

b. Opt-out

You may opt out of receiving SMS messages at any time by replying "STOP" to any message. A confirmation message will be sent upon opt-out. You will not receive further SMS messages unless you re-subscribe.

c. Support

For help with SMS messaging, reply "HELP" to any message or contact us at info@totalhouseoffer.com or (480) 605-4026.

d. Carrier information

Standard message and data rates may apply depending on your wireless carrier and plan. Major U.S. carriers are supported, including AT&T, T-Mobile, Verizon, and others. Carriers are not liable for delayed or undelivered messages.

e. SMS data protection

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All text messaging originator opt-in data and consent information will not be shared with any third parties, except as required by law or with service providers who are contractually bound to protect such information.

Third-Party Links and Services

Our Website may occasionally contain links to third-party products or services. These external sites have their own privacy policies, and we assume no responsibility or liability for their content or activities. We recommend reviewing the privacy policies of any third-party sites before engaging with them.

Remarketing

We may use third-party vendor remarketing tracking cookies, including Google Ads remarketing cookies, to show ads to previous visitors across the internet. These ads are intended to remind interested visitors of our services. We do not collect any personally identifiable information through these remarketing efforts.

Online Privacy Protection Act Compliance

We are in compliance with the Online Privacy Protection Act and will not distribute your personal information to outside parties without your consent.

Children's Online Privacy Protection Act Compliance

We are in compliance with the requirements of the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect any information from anyone under 13 years of age. Our Website and services are directed to people who are at least 13 years old.

Your Rights

You have the right to access, update, or delete your personal information. You may opt out of marketing communications and SMS messages at any time. You may withdraw consent for data processing by contacting us. To exercise any of these rights, please reach out using the contact information below.

Personal, Financial, and Property Information

Total House Offer LLC is an Arizona real estate investment company. To evaluate your situation and prepare an offer, we may ask you to share information about your property and, in some cases, financial information related to mortgages, liens, or upcoming foreclosure deadlines. This information is for our use only and will not be shared with outside parties except as needed to assist you with your real estate matter or as required by law.

Online Privacy Policy Only

This online Privacy Policy applies only to information collected through our Website and not to information collected offline.

Changes to our Privacy Policy

If we decide to change our Privacy Policy, we will post those changes on this page with a revised effective date. Your continued use of our Website and services after such changes constitutes your acceptance of the updated Privacy Policy.

Contacting Us

If you have any questions regarding this Privacy Policy, you may contact us using the information below:

Total House Offer LLC
info@totalhouseoffer.com
(480) 605-4026
1846 E. Innovation Park Dr, Suite 100
Oro Valley, AZ 85755